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We understand that successful order-to-cash outsourcing often comes down to three variables: people, processes and technology.
People: Acosta’s order-to-cash (O2C) professionals apply their extensive experience in the CPG industry and deep O2C domain knowledge to drive success when outsourcing customer-centric functions — with a focus on generating process improvement and innovation.
Processes: Acosta employs a flexible “best-shore” delivery process that allows us to customize where certain functions are accomplished based on client requirements. It’s a more strategic approach that achieves greater cost savings and quality levels.
Technology: Our proprietary, state-of-the-art technology is another key to our success, enabling faster, more cost-effective services that deliver increased cash flow, decreased days sales outstanding, streamlined workflow, and increased visibility/accountability.
Our order-to-cash services include: